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Policies
Adult Only Accommodations
Check-In Policy
Check in between 3:00-6:00 pm. If
arriving after 6:00 pm, kindly let us know by phone so that we
can arrange a (simple to follow) self-check procedure ahead of time.
Deposit
The deposit for a 1 or 2 nights stay is 1 night. For 3 or more
nights, 50% down. See "Cancellations" below for questions
regarding cancellations. We take Visa, Master Card and Discover.
Cancellations
As we are a small Bed and Breakfast,
cancellations seriously affect us. If we know your plans 30 days for
festivals/holidays and 14 days for all other dates, in advance of your
arrival, we will refund your deposit. Within those times, we will
attempt to rebook the room, however, you will be responsible for any
nights that are not resold. All cancellations should be by phone
to 509-741-0919 and
followed up with e-mail. Any changes to your reservation will
incur a processing/cancellation fee of $40.
Winter Weather Conditions
We cannot be responsible for winter weather conditions, so when you make
your winter reservations, make sure that you have proper equipment to
drive in the snow and carry tire chains for driving over the passes. Our
local roads are always kept open and are in good condition for winter
travel and our driveways are always plowed. There are no refunds for
road closures. In the condition if both mountain passes are closed for
more than eight hours, guests may reschedule at the earliest possible
date, within 6 months of the pass closure.
Smokey Conditions
The same applies for fires or smoke in the area as fires are a natural
part of nature in our National Forests. We will reschedule your stay if
both Stevens (HWY 2) and Snoqualmie (I-90) are closed, making it
impossible for you to arrive
There are no refunds for smokey conditions as fires are a natural part of
nature.
Pets
Although we love our furry friends, we are not equipped to handle pets, so
no pets are allowed. Pet boarding is available at:
www.leavenworthpetlodge.com.
Smoke-free Facilities
In consideration of our non-smoking guests,
and due to the expanded Clean Indoor Act (RCW 70.160) which prohibits
smoking inside or within 25 feet of an entrance or window of any public
establishment, and because we live in an extreme fire district, smoking
is prohibited anywhere on our grounds. No open flames of any kind
are to be used in the rooms or on the property. This includes, but
is not limited to candles and incense and vaping.
Lost Keys
Guests who lose the keys to the rooms they rented are subject to
a $50 change-lock fee |
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READ RENTAL POLICIES
FOR A COMPLETE TOUR OF HAUS HANIKA
CLICK HERE
What people are saying about
Haus Hanika...
"Absolutely
the best!"
"After extensive research online and in Leavenworth during the
summer, we booked with Haus Hanika for the Christmas lighting.
Our stay was perfect. The hosts are very friendly and helpful,
providing information via email prior to our visit and in person
during the stay. In the chalet, the two of us had everything
necessary for a very enjoyable 4-day stay."
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